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Peppers & Rogers Group

Financial Services Companies

Description

Peppers & Rogers Group provides customer-focused consulting services. It offers customer experience strategy services, including customer acquisition, growth, and retention; Touchpoint experience management; digital experience strategy; customer communications programs; loyalty initiatives; and others. The company also provides call center turnaround and management, channel strategy and operations, operational and process excellence, CRM implementation support, etc. In addition, it offers training and coaching, e-learning, curriculum development, social business management, performance management, organizational alignment, etc.; and data strategy and governance, predictive analytics and modeling, management reporting and dashboard design, etc. It serves automotive, financial services, government and public sector, healthcare, retail, technology, telecom and media, and travel and hospitality industries. The company was founded in 1993 and is headquartered in Englewood, Colorado. It has locations in Stamford, Connecticut; Mesa, Arizona; Burlington, Massachusetts; Brussels, Belgium; Parktown, South Africa; Istanbul, Turkey; Dubai, United Arab Emirates; and Sydney, Australia. As of November 30, 2010, Peppers & Rogers Group operates as a subsidiary of TeleTech Holdings Inc.

Corporate Address

9197 South Peoria Street Englewood, CO80112 United States of America

United States of America

303-397-8100

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