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DALBAR, Inc.

DALBAR, Inc.

Financial Services Companies

Description

DALBAR, Inc., a financial services market research company, performs various ratings and evaluations of practices and communications that are committed to raising the standards of excellence in the financial services and healthcare industries. The company offers market research in the areas of call center operation, research and communication, e-business, sales desk, adviser, survey, audit and due diligence, and healthcare. It develops standards for, as well as provides research, ratings, and rankings of various factors, including public Web sites and proprietary portals, print communications, interactive voice response units, call centers, and financial adviser services that influence a firms customer-service experience. Its standards and measurement systems also improve the quality of products, services, and compliance for retirement, mutual fund, broker/dealer, discount brokerage, life insurance, healthcare, and banking industries. In addition, its systems measure investor behavior, customer satisfaction, service quality, regulatory compliance evaluation, due diligence, communications, Internet services, and financial-professional ratings. The company was founded in 1976 and is based in Boston, Massachusetts with additional offices in the United States of America, Canada, and London.

Corporate Address

Federal Reserve Plaza 600 Atlantic Avenue Floor 30 Boston, MA02210 United States of America

United States of America

617-723-6400

Tags:

Personal Loans, Banking Markets, Banking Insurance

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